Tenant configuration
The tenant configuration gives you an overview of the available license packages and their use. The view shows detailed information such as tenant and administrator IDs, license types and the status of used and purchased add-ons. This overview is used to manage and optimize your tenants licenses and resources.
- Click on the tab Settings.
- Click on the Tenant configuration button under the navigation bar to customize an existing tenant configuration.
- The following window is displayed:
The view displays all license packages, the number of used licenses and additional information of the tenant in columns.
- Name
- Tenant ID
- Administrator ID
- Type
- Contract No.
- Compliance Voice Rec
- Compliance UC Rec
- Smart Voice
- Smart UC Rec
- Chat Recording Standalone
- Recording Insights AI
- Add On Analytics (Used/Bought)
- Add-On AI Policy Engine (Used/Bought)
- Add On quality management (Used/Bought)
- Add-On Chat Recording (Used/Bought)
- Add On Dynamics (Used/Bought)
- Transcript (Used/Bought)
- TranslateAnalytics (Used/Bought)
- AI (Used/Bought)
- Storage (Used/Bought)
- Archive (Used/Bought)
- Export (Used/Bought)
- Import (Used/Bought)
- Add On Zoom (Used/Bought)
- Add On Genesys (Used/Bought)
- Add On Ring Central (Used/Bought)
- Add On LeapXpert (Used/Bought)
- Compliance Voice Rec&Ana
- Compliance UC Rec&Ana
- Smart UC Rec&Ana
- Smart Voice&Ana
- Add On Analytics (Used/Bought)
- Add On Analytics (Used/Bought)
* Abbreviations: Ana = Analytics, UC = Unified Communication, Rec = Recording
Description of the functions
- Click on the icon
.
- The drop-down list opens with the following functions:
| Open Recording Insights in a separate window | This option is only available when using Recording Insights in the desktop app of Microsoft Teams. |
| Reload app | The app is reloaded. |
| Go to website | The website of ASC Technologies AG is called up. |
| About | The information for Recording Insights is displayed. |
| Call up online help | Opens the online help, see Open help. |
| Refresh view | Refreshes the currently displayed tab. |
| Cancel tenant configuration | Cancels tenant configuration. The tab Settings is loaded again. |
Description of the icons
| Change settings | Change the settings of the tenant configuration. |
