Export Type

The data for export is provided in various information and/or CSV files.

NOTICE! Storage information is required for most Export Types. You can find examples for Storage Connection Strings in the table below. Information on other fields relating to storage can be found under numbers 7 and 8 on Add Export Job.

 

Export Type

Description

BlobStorage

  1. Select an Audio Format for Blob Storage from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

EVOIPneo

  1. Select an Audio Format for EVOIPneo from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

Hubstor

  1. Select an Audio Format for Hubstor from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

Bloomberg Vault

  1. Select an Audio Format for Bloomberg Vault from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

SFTP/FTP

  1. Select an Audio Format for SFTP/FTP from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

AWS S3

  1. Choose a default region from the drop-down list.
    The default region defines the storage location to which the bucket is exported.
    NOTICE! You can provide a public PGP key for the export rule. This PGP key serves to encrypt all files before exporting them to the customer’s AWS S3 storage
  2. Tick the check box PGP Encryption to activate file encryption with PGP.
    The button Upload is displayed.
  3. Click on the button Upload to upload and save the public PGP key. Depending on your operating system, the installed file manager opens.
    Microsoft Windows: The Windows Explorer opens.
  4. Select the respective file and click on the button Open.
    The selected PGP key file is uploaded to Recording Insights.
    The selected PGP key file is displayed.
  5. Select an Audio Format for AWS S3 from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

eKontakt

NOTICE! Enter all required Storage information, see number 7 and 8 on Add Export Job.

 

AuditLogSFTPCustom

  1. Click on the button Upload to upload and save a key file. Depending on your operating system, the installed file manager opens.
    Microsoft Windows: The Windows Explorer opens.
  2. Select the respective file and click on the button Open.
    The selected key file is uploaded to Recording Insights.
    The selected key file is displayed.
  3. Click in the field Audit log type.
  4. Select one or several audit log event types from the drop-down list which are supposed to be exported.
    NOTICE! Audit Log Type detailed description, see chapter below.

 

Azure Datalake

  1. Select an Audio Format for AWS S3 from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

 

Audit Event

NOTICE!
Interval One Time: Recordings are exported from the configured time on.
Interval Periodical: A CSV file for the export must be provided in the SFTP server.
All results since the last export are saved.

  1. Click on the button Upload to upload and save an export file. Depending on your operating system, the installed file manager opens.
    Microsoft Windows: The Windows Explorer opens.
  2. Select the respective file and click on the button Open.
    The selected audit event file is uploaded to Recording Insights.
  3. Click in the field Audit log type.
  4. Select one or several audit log event types from the drop-down list which are supposed to be exported.
    NOTICE! Audit Log Type detailed description, see chapter below.

 

Neo Transfer

The field Transfer ID is filled automatically and the system generates a UUID for the transfer

NOTICE! No Storage information required.

 

Surveil-X

  1. Tick the check box PGP Encryption to activate file encryption with PGP.
    The button Upload is displayed.
  2. Click on the button Upload to upload and save the public PGP key. Depending on your operating system, the installed file manager opens.
    Microsoft Windows: The Windows Explorer opens.
  3. Select the respective file and click on the button Open.
    The selected PGP key file is uploaded to Recording Insights.
    The selected PGP key file is displayed.
  4. Select an Audio Format for Surveil-X from the drop-down list. You have following options:
    - Keep current
    - WAV
    - MP3

Audit Log Types

An Audit Log Type needs to be selected for the Export Types AuditLogSFTPCustom and Audit Event.

Audit log types

Description

Recording conversation

Overview of recorded conversations and meetings

Recording not recorded

Overview of conversations that have not been recorded.

Replay conversation

Overview of conversations that have been replayed by users.

Replay request

Overview of replays requested by users.

Replay approved

Overview of replay requests approved by users.

Delete conversation

Overview of conversations deleted according to the defined retention time (TTL).

Delete request

Overview of conversations that have been requested to be deleted.
NOTICE! If a deletion request is denied and deletion is request again, it will appear in the report twice.

Delete approved

Overview of conversations that have been approved of to be deleted.

Analytics manual

Overview of manual analytics.

Rule New

Overview of new rules that have been created.

Rule assign

Overview of rules assigned to users.

Rule delete

Overview of deleted rules.

Rule change

Overview of changed rules.

Settings change

Overview of changed user settings.

User add

Overview of all users who have added new users.
NOTICE! If users create several other new users, users are listed in the report according to the number of users they have added.

User delete

Overview of all users who have deleted users.
NOTICE! If users delete several users, users are listed in the report according to the number of users they have deleted.

Tenant add

Overview of new tenants added.1)

Tenant change

Overview of changed tenant configurations.1)

Partner add

Overview of added partners.1)

Partner change

Overview of changed partners.1)

Recording export

Overview of exported conversation to monitor internal or external data protection regulations.

Recording upload

Overview of uploaded conversations.

User login

Overview of users currently logged in.

User change

Overview of changed user configurations.

Group add

Overview of added groups.

Group delete

Overview of deleted groups.

Group change

Overview of changed group configurations.

Recording import

Overview of imported recordings.

Delete manual conversation

Overview of conversations deleted manually by a user.

Recording switch

Overview of conversations during which the recording state has been switched.

Recording disable next

Overview of conversations during which the recording of the next conversation has been deactivated.

Recording disable cancel

Overview of conversations during which the recording of the next conversation has been deactivated and canceled again.

Recording disable stop

Overview of conversations the recording of which has been stopped by the user.

Recording disable current

Overview of conversations which have not been recorded because their recording has been deactivated in the previous recording.

Restore archive request

Overview of conversations which require a request to record archived media.

Restore archive approved

Overview of conversations which require an approval to record archived media.

Restore archive

Overview of restored archive media.

Recording archive

Overview of archived conversations

Policy rule delete

Overview of deleted policy rules.

TTL change

Overview of recordings for which the retention time (TTL) has been changed.

Audit export

Overview of exported audits.

1)  Only authorized administrators with specific rights for user administration may create reports.