Information about the License Packages

Usage-based billing of license packages for transcription, translation, storage, export, and import.

• Contingent packages
• Storage (Used/Bought)
  This storage is available for all users.
• ▪ When exceeding the booked storage, saving continue to be possible. The administrator is prompted to book additional storage packages. The fee for the additionally required storage is settled with the next invoice.
• Import (Used/Bought)
  Export (Used/Bought)
  Archive (Used/Bought)
• ▪ Customers receive a notification as soon as the predefined limit for storage consumption is reached.
  ▪ Once the limit of the capacity of the booked storage package (import, export, and archive storage) has been reached, no data transfer is carried out until a new package has been purchased.
• Speech Analytics (Used/Bought)
  Transcript (Used/Bought)
  Video Analytics (Used/Bought)
  Translate Analytics (Used/Bought)
• ▪ Once all hours of a booked analytics package have been used, no analysis is carried out until a new package has been purchased.
• Users Assigned Add On licenses
• Add On Analytics (Used/Bought)
  Add-On Chat Recording (Used/Bought)
  Add On Zoom (Used/Bought)
  Add On Cisco (Used/Bought)
  Add On Ring Central (Used/Bought)
  Add On Dynamics (Used/Bought)
  Add On AI Policy Engine (Used/Bought)
• ▪ Each user is assigned a fixed license.
  ▪ For each additional user, an additional add-on license is required.
• Recording Insights licenses
  In the license columns, you can see the number of used and purchased licenses.
• Compliance UC Rec
  Compliance UC* Rec*&Ana*
  Smart Voice
  Smart Voice&Ana
  Smart UC Rec
  Smart UC* Rec*&Ana*
  Compliance Voice Rec
  Compliance Voice Rec&Ana
  Analytics
• ▪ For each user, an Recording Insights license is required.
  ▪ For additional licenses, contact your Recording Insights sales partner.
  _{* Abbreviations: Ana = Analytics, UC = Unified Communication, Rec = Recording}