Export Report

Use the Export Report function to create an XLSX export that you can use for evaluations and analyses.

  1. Click on the button Export. Report.
  2. The download of the XLSX file is started.
  1. Open the download area on your computer.
  2. Open the XLSX file with the name TenantReport by double-clicking your left mouse button.
  1. The following XLSX file is displayed:
Export Report
Export Report

Contents of the table columns

 

Option / function

Description

Header

Shows the ticket title.

Created

Shows the creation date of the ticket.

Changed

Shows when the ticket was last changed.

Priority

Shows the urgency of the ticket.

Case ID

Shows the unambiguous identification of the ticket.

State

Shows the current ticket status.

Tenant ID

Shows the unique identifier for the client.

Description

Shows the content of the ticket.