Value Type
The value describes various quantitative metrics or key performance indicators that you can use to quantify or characterize information about recorded calls.
- Click in the field Value Type.
- As Value Type, one or several of the following options is displayed, depending on the selected KPI type and the selected widget:
Value Type | Description |
Count | Total number of calls in the selected context. |
Duration/min | Total duration of the calls in minutes. |