Audit events to create an audit log

To be able to create audit logs, a compliance recording license must be available in the system and the corresponding access rights must have been configured for the user.

  1. From the list Audit events, select the respective option(s) for your audit log.
  1. Activate the respective check box to select one or several audit events for the audit log.
  2. Deactivate the respective check box to remove one or several audit events from the selection.

Overview of audit results for the audit log.
NOTICE! Logs refer to one, several or all users or groups and to a selected period of time:

Audit events

Description

  • Recordings

Create an overview of conversations and meetings.

  • Not Recorded

Create an overview of conversations which have been held without being recorded.

  • Recordings Replayed

Overview of recordings that have been replayed by one or several users.

  • Replay Requests

Overview of replays requested by one or several users.

  • Replay Approvals

Overview of replays approved of by one or several users.

  • Conversations Deleted

Create an overview of conversations which have been deleted based on the defined retention time (TTL).

  • Deletion Requests

Create an overview of conversations which have been requested to be deleted.
NOTICE! If deletion is requested again for a conversation the deletion request of which had been refused earlier, then this deletion request is registered again and displayed in the report.

  • Deletion Approvals

Create an overview of conversations the deletion of which has been approved of.

  • Manual Analysis

Overview of manual analyses.

  • Rule Creation

Create an overview of created rules.

  • Rule Assignment

Create overview of rules assigned to a user.

  • Rule Deletion

Create an overview of deleted rules.

  • Rule Changes

Create overview of rules changed for one or several users.

  • Settings Changed

Create overview of settings changed for one or several users.

  • User Added

Create overview of users who have added new users.
NOTICE! If users create several new users, then the users are listed according to the number of users they have created.

  • User Changed

Create overview of users who have deleted users.
NOTICE! If users delete several users, then the users are listed according to the number of users they have deleted.

  • Tenant Added

Overview of new tenants.1)

  • Tenant Changed

Create an overview of changed tenant configurations.1)

  • Partner Added

Overview of new partners.1)

  • Partner Changed

Create an overview of changed partners.1)

1) Report creation for authorized administrators with special rights for tenant administration.

  • Recording Exported

Create an overview of exported conversations to monitor internal or external data protection regulations.

  • Recording Uploaded

Create an overview of uploaded conversations.

  • User logged in

Create an overview of logged-in users. Depending on the requirements, a report can be created displaying the login of one, several or all users.

  • User configuration changed

Create an overview of changed user configurations.

  • Group Added

Create an overview of new groups.

  • Group Deleted

Create an overview of deleted groups.

  • Group configuration changed

Create an overview of changed group configurations.

  • Recording Import Recording

Create an overview of imported recordings.

  • Conversation Manual Delete

Create an overview of manually deleted recordings by the user.

  • Recording State Switched

Create an overview of conversations the recording state of which has been switched.

  • Disable recording of next Conversation

Create an overview of conversations for which the recording has been deactivated for the next conversation.

  • Cancel disable recording of next Conversation

Create an overview of conversations for which the recording has been deactivated, canceled for the next conversation.

  • Stop recording of current Conversation

Create an overview of conversations which have been stopped by the user.

  • Conversation not recorded due to disable next recording

Create an overview of conversations which have not been recorded because the next recording had been deactivated.

  • Recording Archived Media Request

Create an overview of conversations for which a request to record archived media is required.

  • Recording Archived Media Approved

Create an overview of conversations for which an approval to record archived media is required.

  • Recording Archived Media Restore

Create an overview of conversations for the restoration of archived media.

  • Recording Archived

Create an overview of archived conversations.

  • Policy rules deleted

Create an overview of deleted policy rules.

  • Change TTL (retention time)

Create an overview of conversations the retention time (TTL) of which has been changed.

  • Audit Exported

Create an overview of exported audits.

  • Announcement Disabled

Create an overview of conversations in which notifications have been deactivated.

  • Purchased licenses

Create an overview of purchased licenses.1)

  • Suspension of license(s)

Create overview of suspended licenses.1)

  • Cancel license(s)

Create overview of cancelled licenses.1)

  • License(s) restored

Create overview of restored licenses.1)

  • License(s) renewed

Create overview of renewed licenses.1)

  • License plan changed

Create overview of changed licenses.1)

  • License place number changed

Create overview of license place number.1)

  • Short key expiration activated

Overview of activation of key expiration date

1) Report creation for authorized administrators with special rights for tenant administration.