Save recordings in conversation safe
Save a recording from the tab Recording in the conversation safe.
- Select the recording to be saved in the tab Recording.
- Select the tab TTL in the detail view of the recording.
Example: Save recording in the conversation safe directory Doc01
- Add to Conversation Safe
Click in the field Select folders to save the recording in the conversation safe. - The displayed directories are created in the conversation safe.
To create conversation safe directories, the access right for user access - user rights > Conversation Safe is required with full access or restricted access available under user configuration > Tab Rules.
- Activate the check box for the conversation safe directory Doc01.
- Click on the button Save to save the recording in the conversation safe directory.
- The recording is saved in the conversation safe.
Display recording in the tab Recording > Conversation Safe
- Click on the icon to open the tab Recording Conversation Safe.
- Display saved recordings in conversation safe.
- Click on the icon to leave the tab Recording Conversation safe.
- The tab Recording is displayed.