Detail view tab Policy

The configuration of the policies is saved in the user rules.

The policies support compliance officers and compliance staff in analyzing and categorizing conversations.

Detected policies are displayed automatically and listed chronologically (first hit) in ascending order.

Detail view tab Policy
Detail view tab Policy

Compliance officers and compliance staff can see the following information:

  1. Click on the time displayed in blue to jump to this call section on the replay bar.
  2. Click on the icon to start the replay of the recording at the indicated position.