Tab Category

Tab Category

Results of the recording according to the saved analysis rules. The tab displays the spotted keywords, their category, and their exact position in the recording. The function allows you to replay and search for conversation sections filtered by category.

Category explained:

Detail view Category

Caption

Option

Description

1

Category name

Name of the category used for analysis, e. g. "Doc01 Benutzer".

2

Keyword

List of spotted keywords, e. g. "Haus", "Hund", "Hound", “Katze”, and "Maus".

3

Time stamp

Time when keyword occurred.

  1. Click on the time displayed in blue to jump to this call section.
  2. Click on the icon to start the replay of the recording at the indicated position.