In the field Name, enter an unambiguous name for the new adherence phrase rule.
NOTICE! When saving the Adherence phrase, an error message is issued if the name is already used for another Adherence phrase.
Description
Entering a description is optional.
Enter in the entry field Description, enter additional details and information about wording.
Announcement Enter the word-for-word text of the adherence phrase.
Phrase
Enter the word-for-word text of the adherence phrase in the field Phrase.
Accordance value Define the accuracy/conformity value for compliance with the adherence phrase for the user.
Slide control
Use the slider Match value to adjust the percentage that the wording must be complied with. This setting forms the basis for recognizing the adherence phrases.
The setting value ranges from not specified to literal.
fallen below
Undercutting or exceeding the compliance value
Activate the fallen below button to list the policy hits in a conversation when falling below or exceeding the match value.
Click on the button Save to save the settings. Click on the button Cancel to discard the settings.
Add phrase.
fallen below