Edit adherence phrases

  1. Select the adherence phrase to be edited.
  2. Click on the button Edit phrase.
  3. Das folgende Fenster wird angezeigt:
Window Edit phrase
Window Edit phrase

Adjust the required settings:

Option/Function

Description

Version
The version indicates the number of changes made for the created adherence phrase rule.

Version

NOTICE! The version counter is started with the first saved change to the adherence phrase rule.

By selecting an earlier version, an already created adherence phrase rule can be restored.

  1. Select n earlier version.
  2. Click on the button Restore version to save the version.
    Click on the button Cancel to discard the settings.
    • The adherence phrase rule is closed

Name

Name

  1. Changing the name is optional.
  2. In the field Name, change the existing name to a new unambiguous name for the adherence phrase rule.

NOTICE! When saving the Adherence phrase, an error message is issued if the name is already used for another Adherence phrase.

Description

Description

  1. Entering a description is optional.
  2. Enter additional information and details about the literal phrase in the field Description.

Phrase
Enter the word-for-word text of the adherence phrase.

Phrase

  1. Enter the word-for-word text of the adherence phrase in the field Phrase.

Adherence
Define the accuracy/conformity value for compliance with the adherence phrase for the user.

Slide control

  1. Use the Compliance value slider to adjust the percentage of the formulation to be complied with. This setting forms the basis for recognizing the adherence phrases.
  • The setting value ranges from not specified to literal.

fallen below

Undercutting or exceeding the compliance value

  1. Activate the fallen below button to list the policy hits in a conversation when falling below or exceeding the match value.
  1. Click on the button Save to save the settings.
    Click on the button Cancel to discard the settings.