Bulk operation: Option Conversation Safe

The maximum number for moving recordings to the conversation safe is 800 recordings per operation.

To create conversation safe directories, the access right for user access - user rights > Conversation Safe is required with full access or restricted access available under user configuration > Tab Rules.

  1. Select the option Add to safe to move selected conversations to the conversation safe.
  2. The following window is displayed:
Bulk operation Conversation safe
Bulk operation Conversation safe
  1. Click in the field Conversation Safe Folders.
  2. Select one or several directories from the drop-down list.
  3. Activate the check box to select a directory.
  4. Deactivate the check box to unselect one or several directories.
  5. Click in the field Conversation Safe Folders to close the drop-down list.
  6. Click on the button Start to move the selected recordings to the conversation safe.
    Click on the button Close to cancel the process of moving the recordings to the conversation safe.

Example: List of conversation safe folders

Bulk operation Selection of conversation safe folder
Bulk operation Selection of conversation safe folder