Edit category
Compliance category templates
In the section Template Category category templates are displayed.
Only users with the respective administrator rights can create and edit the category templates.
Create a new and edit an existing category by means of a category template.
- In the folder Template Category, select a category template to be edited.
- Click on the button Edit category.
- Make the required changes.
- Click on the button Save to save the entries.
Click on the button Cancel to discard the entries.
Save category template
- Without changing the name of the category template:
- The category template is saved as a new category under the same name in the folder Custom category group.
- With changing the name of the category template:
- The category template is saved as a new category under a different name in the folder Custom category group.
Edit a newly created or existing category
- Select a category for editing.
- Click on the button Edit category.
- The following window is displayed:
You can configure the following settings:
Option/Function | Description | |
Version | ||
Version | The version counter is started with the first saved change to the category. By selecting an earlier version, a category that has already been created can be restored.
| |
Name | ||
Name |
When saving the category, an error message is issued if the name is already used for another category. | |
Only consider exact keywords |
| |
keyword and alternative writing | ||
keyword and alternative writing | Defining the keywords including alternative spelling, see Define keyword and soundslike. | |
Button Import | Importing your own keyword lists, see Import. | |
Frequency | Specify how often a keyword should be found in a transcript in order to categorize the transcript, see Frequency. | |
Sentiment | Evaluate emotions positively and negatively. The emotions are displayed in color in the playback bar, and the known keyword is also marked with the symbol. Example: If swear words or threats are defined as keywords and the emotions are set to high, these keywords are displayed as red on the playlist.
| |
Execute action based on category | The retention period is changed according to the categorization specifications, see Action based on categorization, | |
Link | Not yet available |
- Click on the button Save to save the settings.
Click on the button Cancel to discard the settings.