Edit phrase

  1. Select the AI Adherence phrase for editing.
  2. Click on the button Edit phrase.
  3. The following window is displayed:
AI Adherence phrases
AI Adherence phrases

Adjust the required settings:

Option/Function

Description

Name

  1. In the Name field, enter a unique name for the new phrase that does not already exist.

NOTICE! If you click save and a phrase with this name already exists, you will receive an error message.

Description

  1. Entering a description is optional.
  2. Enter in the entry field Description, enter additional details and information about the application field.

Phrase

Define the exact phrase or statement to be recognized in conversations.

Related phrases

Give alternative wordings that make the same point.

Unrelated Phrases

Define phrases that sound similar but are not relevant to minimize false alarms.

NOTICE! Semantic analysis allows you to capture different wordings that have the same meaning. This improves the flexibility of conversations while maintaining the core message.

  1. Click on the button Save to save the settings.
    Click on the button Cancel to discard the settings.