Configure export job

Export jobs enable the automated export of recordings to external storage locations. You can precisely define the destination, format, schedule and filter for the data to be exported. The following table provides an overview of the available settings.

Create a new export job:

  1. Click on the button Create Job .
  2. Click on the button Export Job.
  3. In the field Job Name, enter an unambiguous, unique name for the export job.

Edit existing export job:

  1. Click on the icon .
  2. The selected export job configuration is opened.
  3. Changing the name of the job is optional.
    In the field Job Name, change the existing name to a new unambiguous, unique name for the export job.
  4. The following window is displayed:
Configure export job
Configure export job

Configure export job

Option/Function

Description

Enabled

Activates/deactivates the export job.

  • On: Export job is executed according to schedule.
  • Off: Export job is not executed.

Interval

Specifies when or how often the export job is executed.

  • One Time: Export takes place at the specified start time.
  • Periodical: Export takes place at regular intervals (e.g. month, day, hour, minute).
  • NOTICE! Dynamic display when activating: Periodical

Start Time

Specify the date and time when the export job is to be executed.

Export Type

Defines the destination of the export and the associated information.
List of available export types, see Export Type

Audio format

Select the desired audio format.

  • Keep current: Recordings are exported in WAV by default. The default format for auto-save can be defined in the tenant configuration
  • WAV: The conversation is converted to WAV format and exported.
  • MP3: The conversation is converted to MP3 format and exported.

NOTICE! Conversion takes place before export.

Storage

Specify storage location and target directory:

  • Storage Connection String: Connection to the storage location.
  • Storage Container Name: Name of the target folder.
    • Default Storage Container Name is ascexport.
  • Storage Root Verzeichnis: Target directory.

Retention Time After Export

  1. Click on the button Retention Time After Export On/Off to define the retention time of the data after its export.
    • Off
    • Retention time has been deactivated by default. The exported recordings remain in the exported memory.
    • On
    • The field Remaining Retention Time (in Days) is displayed.

Export Settings

Export video and screen sharing with mixed audio channel as MP4 file.

  1. Activate the check box Merge audio into video if the audio channel is supposed to be included in video and/or shared screens. Data is merged in an MP4 file.

NOTICE! The option Export settings is only available for the export types BlobStorage, Hubstor, SFTP/FTP, AWS S3, and Azure Datalake.

Filter

Define which conversations are supposed to be exported from a certain period of time.

The filters allow defining the media to be exported, from which period of time, as well as applying specific user filters or processing regions.

  • Media Types
  • Start Time
  • End Time
  • User Filter
  • Processing Region

Configure filter, see Filter

  1. Click on the button Save to save the settings.
    Click on the button Cancel to discard the settings.

Archive created and deactivated export jobs

Only export jobs which have been created and deactivated can be archived or moved to the invisible area Historical Jobs.

Archive/Move export jobs, see Archive export jobs.