Live call control and recording
The tab Recording contains functions for real-time monitoring of and interaction with calls as well as to control recordings.
It depends on your user rights which of the described functions are available.
Caption | Icon and description | Description |
1 | Live call view | Current calls in real time, see Live conversation view. |
2 | Conversation Safe | Saving and managing recordings with adjusted retention time TTL, see Conversation safe (tab Recording) |
3 | Help | Support, manuals, and news. |
4 | Refresh | Refreshed the view to display the latest data and changes. |