Live call control and recording

The Recordings tab allows you to control and interact with calls in real time and to control the recordings.

It depends on your user rights which of the described functions are available.

Callout Live view Saving

Legend

Icon and term

Description

1

Live call view

Current calls in real time, see Live view of the conversation.

2

Conversation Safe

Saving and managing recordings with adjusted retention time TTL, see Conversation safe (tab Recording)

3

Help

Support, manuals and news.

4

Refresh

Refreshed the view to display the latest data and changes.