Tab Transcript

Here, the transcript of the recording is displayed. The transcribed content is displayed chronologically. The corresponding text passages are mapped to the user by stating the participant.

Already configured keywords are displayed in dark blue and bold in the text; configured policies are displayed in orange and bold.. First, the functions in the tab Transcript are checked, subsequently the content of the transcript.

Functions Transcript

Detail view Transcript functions

Option/Function

Description

Transcript: Select

Carry out transcript of the recording manually, see Manual adjustment of transcript language

Translate

The transcript translates to a variety of languages including regional variants.

  1. Click on the button Translate.
  2. Select the respective language.
    • Click on the entry field and enter the language.
      The detected languages are searched and displayed automatically by the entered letters.
      Click on the respective language to select it.
    • Search manually by scrolling the drop-down list.
      Click on the respective language to select it.
  3. The translation starts automatically.
    • The translated transcript is displayed automatically.

NOTICE! The time that it takes to translate the transcript depends on its length. The process can take a certain time.

Export

Carry out conversation export of recording, see Download.

Open AI

AI-supported analysis of the transcript, see Open AI.

Search

Search for content in the transcript.

  1. Click on the field Search.
  2. Enter the search term(s).
    • The transcript is searched for the entered string of characters automatically.
    • The hits for the entered string of characters are displayed in the recording in chronological order.

Content Transcript

  1. Click on the icon to maximize the view of the transcript.

The detail view of the tab Transcript maximized displays a large view of the transcript. The same functions as describes above are available for the content.

Transcript Keyword

Caption

Icon and description

Description

1

Status change

Time stamp of actions affecting the recording, user ID, time stamp, and system information. The following system information is displayed:

  • Call started: Time when a call starts.
  • Recording started: Time when the recording of a call starts.
  • Mute: Time when a participant mutes the microphone.
  • Unmute: Time when a participant unmutes the microphone.
  • Call changed: Time of changes in the call status or in the call parameters.
  • Recording stopped: Reason: Time when a recording was stopped including the reason for stopping the recording. Reason can be selected upon stopping the recording.
  • Call changed: Time of changes in the call status or in the call parameters.
  • Call finished: Time when a call ends.

2

Participants

User IDs of the participants.

3

Keywords

Keywords have been saved in the user rules including categories and are detected in the audio recording automatically and highlighted in blue.

  1. Click on the time displayed in blue to jump to this call section on the replay bar.
  2. Click on the icon to start the replay of the recording at the indicated position.

4

Conversation type and time stamp

Displays the type of the conversation (e. g. meeting, chat) as well as the corresponding time stamp. Subsequently, the recorded content is displayed as text.