Widget and view options

Widget

The graphical component to visualize the selected data. This means that data is recorded more clearly and analysis is simplified.

  1. Select a Widget.
  2. Depending in the selected KPItype, the corresponding available widgets are displayed., see KPI.
  3. Overview of widgets:
  4. Widgets

Tag Cloud

NOTICE! This display type is only available for the KPI AI Categorization.

Shows categories as a text cloud. More frequent categories are displayed larger, less frequent categories smaller. This visualization is useful for quickly identifying the most common terms or topics within conversations.

Number

Displays a single metric value. This varies depending on the setting of the report options. Useful for a quick overview of a specific, absolute value.

The widget type Number is expanded by the alarm configuration by e-mail, see Further options for alarm configuration.

Spline

Shows data points on a smooth line. The x-axis describes the time and the y-axis the characteristic. Useful for trend analysis.

Simple Bar

Data as an bars. Each bar represents a category, the height of the bar corresponds to the value of the category. Useful for displaying comparisons between different categories.

Stacked Bar

Data as an bars. Bars are stacked to display the sum of several values. Useful to visualize the contribution of each category to the whole.

Doughnut

Pie chart variant, display of the data points in ring segments around the central area. Each segment represents a certain proportion of the whole. Useful for visualizing percentage distributions.

Pie

Pie chart, representation of data points as segments of a circle. Each segment represents a certain proportion of the whole. Useful for visualizing percentage distributions.

Speedo meter

NOTICE! This display type is only available for the KPI Agent compared.

Displays the evaluation keys defined in the scorecard settings in color. This visualization uses a colored area, similar to a speedometer in a vehicle, see Edit scorecard.

View Option

The view option describes the parameter under consideration. The selection of the view option is displayed dynamically. The view option is preset depending on the KPI and display option.

  1. Click in the field View Option.

Depending on the selected KPI type and the selected widget, the view options offer one or several of the following options:

Number

Overview of numerical data, concentration on concrete numerical values.

Time

Temporal development of data or time-related insights into activities.

Keymap

Percentage distributions or proportions in the data. You can recognize patterns or trends.

User

Activities or performance with regard to users or groups.

Total

Overall view of the data without specific filters or restrictions.

Examples: