Detail view tab TTL
The recording rules contain the retention periods (TTL) for the recordings, i. e. every recording has a predefined deletion time.
Deleting a conversation with a defined deletion time required special access and function rights.
Under certain circumstances, recordings can be saved in the conversation safe to have them permanently available, e. g. in case of litigations; i. e. the predefined deletion time for the recording is ignored.
- Select the corresponding option:
- Delete recordings, see Delete recordings
- Save recordings in conversation safe, see Save recordings in conversation safe
- If recordings have been saved in the conversation safe, select the option:
- Remove recordings from conversation safe, see Remove recordings from conversation safe
In the tab TTL, the time when the recording will be deleted is displayed.
Recordings can be deleted or saved in the conversation safe when users have the corresponding access and function rights.
