Bulk operation

The option bulk operation enables users to carry out a certain action for several recordings at the same time.

Activate rights for Bulk Operation function(s), see administration manual Recording Insights Configure Recording Insights > Tab Settings > User configuration > Tab Rules > Access right for user access - User rights > Bulk Operation

Bulk operation in tile view

  1. Select recordings for bulk operation:
  2. In the field , enter a search term for several recordings of a user, group, PSTN caller (example: phone number), conversation (example: meeting); etc.
    − The search starts automatically.
  3. By the end of the search, click on the button .
  4. Select a bulk operation.
    NOTICE! Which of the described options is available depends on your user rights.
    −  Export, see Bulk operation: Option Export.
    −  Export Transcript, see Bulk operation: Option Export Transcript.
    −  Export Metadata, see Bulk operation: Option Export Metadata.
    −  Transcribe, see Bulk operation: Option Transcribe.
    −  Delete, see Bulk operation: Option Delete
    −  Add to safe, see Bulk operation: Option Conversation Safe.
  5. NOTICE! The option bulk operation applies only to the selected recordings of a user, group, PSTN caller (example: phone number), conversation (example: meeting); etc.

Bulk operation in list view

  1. Click on the button .
  2. The buttons and are displayed.

Select recordings for bulk operation:

  1. In the field , enter a search term for a certain recording of a user, group, PSTN caller (example: phone number), conversation (example: meeting); etc.
    − The search starts automatically.
  2. By the end of the search, individually select one, several or all recordings for the user, group(s), PSTN caller (example: phone number), conversation (example: meeting); etc.

or

  1. Directly select one or several recordings individually.
  2. Click on the button to select a bulk operation.
    NOTICE! Which of the described options is available depends on your user rights.
    −  Export, see Bulk operation: Option Export.
    −  Export Transcript, see Bulk operation: Option Export Transcript.
    −  Export Metadata, see Bulk operation: Option Export Metadata.
    −  Transcribe, see Bulk operation: Option Transcribe.
    −  Delete, see Bulk operation: Option Delete.
    −  Add to safe, see Bulk operation: Option Conversation Safe.