Bulk operation

Recording management functionality bar bulk-operation

The option Bulk Operation allows users to export a large number of recordings, to delete them, to transcribe them or to move them to the conversation safe for litigation purposes.

To be able to activate the function Bulk operation, see administration manual Recording Insights

Configure Recording Insights > tab Settings > User configuration > tab Rules > Access rule for user access - user rights > Bulk operation

Bulk Operation in tile view

  1. Select recordings for a bulk operation:
  2. In the field the search term for several recordings of a user, a group, a PSTN caller (example: telephone number), a conversation (example: meeting), etc.
    - The search starts automatically.
  3. At the end of the search, click on the button.
  4. Select a bulk operation.
    NOTICE! Which of the options described are available to you depends on your user rights.
    −  Export, see Bulk operation: Export.
    −  Export transcript, see Bulk operation: Export transcript.
    −  Export metadata, see Bulk operation: Export metadata.
    −  Transcribe, see Bulk Operation: Transcribe.
    −  Delete, see Bulk operation: Delete selected
    −  Add to safe, see Bulk Operation: Add to safe
    −  Remove from conversation safe.
  5. NOTICE! The bulk operation option applies to the selected recordings of the user, the group, the PSTN caller (example: telephone number), the conversation (example: meeting); etc.

Bulk Operation in list view

  1. click on the button .
  2. The buttons and are displayed.

Select recordings for a bulk operation:

  1. In the field the search term for a specific recording of a user, a group, a PSTN caller (example: telephone number), a conversation (example: meeting), etc.
    - The search starts automatically.
  2. At the end of the search, select a single, multiple or all recordings individually for the user, the group(s), the PSTN caller (example: phone number), the conversation (example: meeting); etc.

or

  1. Select one or more recordings individually.
  2. Click on the button and select a bulk operation.
    NOTICE! Which of the options described are available to you depends on your user rights.
    −  Export, see Bulk operation: Export.
    −  Export transcript, see Bulk operation: Export transcript.
    −  Export metadata, see Bulk operation: Export metadata.
    −  Transcribe, see Bulk Operation: Transcribe.
    −  Delete, see Bulk operation: Delete selected
    −  Add to safe, see Bulk Operation: Add to safe
    −  Remove from safe.

Column

Description

Bulk Operation Export

Bulk Operation Export transcript

Bulk Operation Export metadata

Bulk Operation Transcribe

Bulk Operation Delete selected

Bulk Operation: Add to safe

Bulk Operation: Remove from safe

Bulk Operation Drop-down list