Save recordings in conversation safe via the tab Recording

By means of a bulk operation a large number of selected recordings can be moved to the conversation save at once for litigation purposes, see Bulk operation.

A maximum of 800 recordings can be moved to the conversation safe in one go.

Quick guide

Bulk operations in tile view

  1. Select recordings for bulk operation:
  2. In the field , enter a search term for several recordings of a user, a group, a PSTN participant (example: phone number), a conversation (example: meeting), etc.
    −  The search starts automatically.
  3. By the end of the search, click on the button .
  4. Select the bulk operation Add to Safe to move the recordings, see Bulk operation: Option Conversation Safe.

Bulk operations in list view

  1. Click on the button .
  2. The buttons and are displayed.

Select recordings for bulk operation:

  1. In the field , enter a search term for a certain recording of a user, a group, a PSTN participant (example: phone number), a conversation (example: meeting), etc.
    −  The search starts automatically.
  2. By the end of the search, select one, several or all recordings separately for a user, group(s), PSTN participant (example: phone number), conversation (example: meeting), etc.

or

  1. Select one or several recordings separately.
  2. Click on the button .
  3. Select the bulk operation Add to Safe to move the recordings, see Bulk operation: Option Conversation Safe.