Add Profile Rule
- Click on the button
Create Profile Rule.
- The following window is displayed:
Legend | Option / Function | Description |
1 | Details | Define basic information for the profile rule, such as name, description, and for which conversation types it should be applied., see 1 | Details. Content:
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2 | Filter | Set filters e.g. for users, schedules, see 2 | Filter. Content:
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3 | Recording Type | Decide how and when the recording is to be executed or prevented, see 3 | Recording Type. Content:
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4 | Recorded Media and Retention Time | Configure which media should be retained for how long, see 4 | Recorded Media and Retention Time. Content:
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5 | Announcement | Define the announcement that should be played at the beginning of a call recording, see 5 | Announcement. Content:
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- All settings are made.
- Click on the button Create to create a new Profile Rule.
Click on the button Delete to delete the Profile Rule.
Click on the button Close to discard the settings.