Tab Recording

The tab Recording serves as a platform to manage, analyze and control communication recording in real time within Recording Insights.

Recordings tab (list view)

Legend	Option / function	Description
1	Recording management	Comprises all function to organize, manage, and process recordings, see Recording Management.
2	Live Call Control and Recording	Includes functions for real-time monitoring of calls and secure management of recordings, see Live Call Control and Recording
3	Overview of recordings or Recording details and metadata	An overview of the recordings appears below the recording management. NOTICE! The recordings can be displayed as a list or tile view, see Recording Management. Click on a recording. A new window opens and shows detailed insights into individual recordings and their specific metadata, see Recording Details and Metadata

Description of the functions

Click on the icon .

The drop-down list opens with the following functions:

	Open Recording Insights in a separate window	The option is only available when using Recording Insights in the Microsoft Teams desktop app.
	Reload app	The app is reloaded.
	Go to website	The website of ASC Technologies AG is called up.
	About	The information for Recording Insights is displayed.
	Share app	The app can be shared with other users.

Further information