Tab Recording
The tab Recording serves as a platform to manage, analyze and control communication recording in real time within Recording Insights.
Legend | Option / function | Description |
1 | Recording management | Comprises all function to organize, manage, and process recordings, see Recording management. |
2 | Live Call Control and Recording | Includes functions for real-time monitoring of calls and secure management of recordings, see Live call control and recording |
3 | Overview of recordings | An overview of the recordings appears below the recording management. The recordings can be displayed as a list or tile view, see
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Description of the functions
- Click on the icon
.
- The drop-down list opens with the following functions:
Open Recording Insights in a separate window | The option is only available when using Recording Insights in the Microsoft Teams desktop app. | |
Reload app | The app is reloaded. | |
Go to website | The website of ASC Technologies AG is called up. | |
About | The information for Recording Insights is displayed. | |
Share app | The app can be shared with other users. |