Conversation Safe

In the conversation safe, recordings are saved permanently, i. e. the originally configured retention time (TTL) is ignored. If a recording is removed from the conversation safe, its original retention time (TTL) applies.

To create Conversation Safe directories, you need to go to User configuration > Rules tab > Access rule for user access - User rights > Conversation Safe with full access or Restricted access.

  1. Click on the icon to open the tab Conversation Safe .
  3. The following window is displayed:

Legend

Option / function

Description

1

Add folder

Add a new Conversation Safe folder, see Add Conversation Safe.

2

Conversation Safe Table

Once a Conversation Safe folder is created and open, a table is displayed in the overview. The table contains all conversations that have been allocated to the Conversation Safe folder.

  • Header: Shows the recording name.
  • Media: Shows, which media type has been used in the recording.
  • Date: Shows the recording date.
  • Start: Shows, when the record started.
  • Duration: Shows the recording duration.
  • Owner: Shows the recording owner.
  • Participants: Shows the recording participants.
  • Conversation ID: Shows the ID of the recording.

3

Conversation Safe Menu

  1. Click on the icon at the end of a Conversation Safe Folder to open more options:

Description of the table functions

Close

Collapse sections

Open

Expand sections

Description of the functionality bar

Live view of the conversation

Displays details of a currently running conversation in Microsoft Teams. The live view of the conversation allows starting, pausing, and stopping recordings.

Help

Opens the online help, see Open Help.

Refresh

Refreshes the currently displayed tab.

Close conversation safe

Close the detail view of the conversation safe The tab Recording is displayed again.

Save and remove recordings in Conversation Safe