Conversation safe (Tab Compliance)

In the conversation safe, recordings are saved permanently, i. e. their originally defined retention time (TTL) is ignored. If a recording is removed from the conversation safe, its original retention time (TTL) applies.

Conversation safe (Tab Compliance)
Conversation safe (Tab Compliance)

Description of the functionality bars

Open help

Opens the online help, see Open help.

Refresh view

Refreshes the view of the current tab.

This view displays the folders and contents in columns. If no folders have been created, all recordings are displayed in the folder Unallocated by default.

(Conversation type)

= incoming
= outgoing
= internal
= meeting
= chat
= Manually uploaded recordings

Header

Displays the header of the recording:

  • Manually uploaded recordings = file name, recording ID
  • Discussion, name of the discussion
  • Name of the participants
  • Chat and name of the participants

Media

= audio recording
= video recording
= screen recording
= chat recording

Date

Date of the recording

Start

Displays the following start time:

  • Beginning of the call for audio and video calls
  • Beginning of the meeting
  • Beginning of the chat

Duration

Shows the duration of the recording.

Owner

Displays the owner of the call.

Participants

Number and names of the participants

Conversation ID

Recording ID of the conversation created by Recording Insights

Description of the functionality bar Tab Conversation Safe

Add folder

Create folder

Create new conversation safe folder, see Create conversation safe folder.

The drop-down list Actions is opened.

Edit folder

Edit conversation safe folder, see Edit conversation safe folder.

Expand folder

Expand folder, open

Display folder content.

Collapse folder

Collapse folder, close

Collapse folder.

  1. Change to the tab Conversation Safe.
  2. The detail view Conversation Safe of the tab Compliance is opened.
  3. To leave the conversation safe, select a different tab of the tab Compliance.

Save recordings in and remove recordings from the conversation safe, see Recording Insights, chapter Conversation Safe (Tab Recording) and Detail view tab TTL.