Tab Conversation safe
In the conversation safe, recordings are saved permanently, i. e. their originally defined retention time (TTL) is ignored. If a recording is removed from the conversation safe, its original retention time (TTL) applies.
If the retention period is in the past, the recording is deleted immediately.
The directories and their content are displayed in columns. If no directories have been created, all recordings are displayed by default in the directory Unallocated.
Legend | Option / function | Description |
1 |
| Add a new Conversation Safe folder, see Create Conversation safe. |
2 |
| Open folder. |
| Close folder. | |
| Drop-down list Actions is opened.
| |
3 | Table | The table shows the contents of a Conversation Safe folder. |
|
| |
Header | Displays the title of the recording:
| |
Media |
| |
Date | Date of the recording | |
Start Time | Displays the following start time:
| |
Duration | Shows the duration of the recording. | |
Owner | Displays the owner of the call. | |
Participants | Shows the number participants and their names. | |
Conversation ID | The conversation ID created by Recording Insights is used to unambiguously identify the recordings. |
Add folder
Folder settings, see 
Delete folder, see 
Download, see 
Conversation Type 
= incoming
= outbound
= internal
= meeting
= chat
= Manually uploaded recordings 
= audio recording
= video recording
= screen recordingDescription of the functions
- Click on the icon
.
- The drop-down list opens with the following functions:
| Reload app | The app is reloaded. |
| Go to website | The website of ASC Technologies AG is called up. |
| About | The information for Recording Insights is displayed. |
| Share app | The app can be shared with other users. |
| Open help | Opens the online help, see Open help. |
| Refresh view | Refreshes the view of the current tab. |
Save recordings in conversation safe and remove, see operating instructions Recording Insights, chapter Conversation safe (tab Recording) and Tab TTL (retention period).