List view

List view policies
List view policies

Column

Description

Name

Displays the uniquely defined name of the policy.

Description

Displays the additional description of the policy, if available.

Channel

Type of conversation: chat, voice or chat and voice.

Chat

Language

Risk rating

Appropriate risk assessment.

  Information

  Note

  Warning

Assigned to

User or Gruppe to which the policy applies.

Monitored by

the user or group responsible for monitoring compliance with the policy.

Based on

Policy based on Policy rule or AI Categorization.

Policy rule Unabiguous defined name.

AI Categorization Unabiguous defined name.

Active

Displays whether the Policy is active.

Active

 not active

Options in tile view

Display mode
switch

Switches the display of the policies. You can select tile view (default) or list view.

  • Select list view
  • Select tile view

Add policy

Create new policy, see Add policy

Policy Edit

Edit policy, see Policy Edit

Delete policy

Delete policy, see Delete policy