Tab Job

The Jobs tab is used for the administration and automation of data import and export, as well as the integration of Recording Insights into other online products. These functions are particularly useful for data processing, reporting and importing or exporting content.

Activate the tab Job, see Access & Right− Configure administrator rights.

For the import and export of data an additional export storage package is required, see Licenses, add ons, license packages and contract numbers.

To integrate Recording Insights in other online products, a corresponding add on license is required, see Licenses, add ons, license packages and contract numbers.

Tab Settings - Job
Tab Settings - Job

The following content is displayed in columns:

Column

Description

Name

Unambiguous, unique name of the job.

Enabled

Indicates whether or not the job is currently active.

  • Off
  • On

Group

Shows the type of job:

  • Export Job
  • Import Job
  • Integration Job

State

Current status of the job:

Export Job:

  • Unknown: Never started before.
  • Preparing: Messages are being generated.
  • BloombergCheck: BloombergCheck on files done (Bloomberg only).
  • Exported: Data is transferred
  • DatalakeReady: Data is ready to be transferred (eKontakt only).
  • MetadataUpdated: Data is processed internally.

Import Job:

  • Unknown: Never started before.
  • Preparing: Messages are being generated.
  • DatalakeReady: Import reports ready to be transferred (Genesys only)
  • Imported: Data is imported.
  • MetadataUpdated: Data is processed internally.
  • FilesChecked: Configure SourceTTL is used to decide if blobs from blobstorage should be deleted (ASCRI, Neo, RedBox, Nice only)

Next run

Scheduled time of the next execution.

Last successful run

Time of the last execution.

Number of conversations

Shows the number of calls that were exported/imported during the last job.

Total call

Shows the total number of calls exported/imported by this job.

Remaining package size

Indicates how much storage space is still available for the export job.

ID

Unique identifier (ID) of the job that is used for identification.

Description of the functionality bars

Call up online help

Opens the online help, see Open help.

Refresh view

Refreshes the currently displayed tab.

User configuration
exit

Cancels user configuration. The tab Settings is loaded again.

Buttons and icons in the tab Job

Add Job

Adds a new export, import or integration job.

  1. Click on the button Add Job .

Display historical jobs On

Switches the display of archived jobs on or off. Archived jobs are displayed at the end of the list and highlighted in gray to distinguish them from active jobs.

  1. Click on the icon Display historical jobs to display the archived jobs.

Opens the configuration details of an existing job to check or change its settings or to move the job.

  1. Click on the icon in the corresponding line.