Assign and edit group rules

Assign or edit rule for a new group or for existing groups.

Select new or existing group.
Click on the icon to open the respective group configuration.
The following window is displayed:

Configure group

You can configure the following settings:

	Option/Function	Description
	Recording	The recording rule defines which content (e. g. audio, video, chat) is recorded for one or several groups in which way and how long the recording will be saved. Click in the field Recording rule. Select the recording rule from the drop-down list. Default recording rule 2 years. - Configure recording rule, see Configure recording rule.
	Replay	The replay rule defines for one or several groups which rules apply for replaying the recordings. Click in the field Replay rule. Select the replay rule from the drop-down list. Default replay rules: Replay All, Replay No, Replay Own Configure replay rule, see Configure replay rule.
	Access & Right	Define the access rights for one or several groups as well as the options, rights, and rules for working with Recording Insights. Click in the field Access. Select the access right from the drop-down list: Default access rules Default access rule administrator (administrator rights and user rights) Default access rule user (administrator rights and user rights) Configure access rights, see Configure access & right.
	Regional storage	Configure the regional storage location for the group’s recordings. Select the regional storage location in the field Regional Storage to save recordings in the corresponding region. If no regional storage location is selected, the regional storage location from the tenant configuration is used. The regional storage location can be different from the setting in the user rule. Select regional storage, see Regional storage,
	Add On	Assign one or several add ons to a group, see Information about the license packages. Add On Analytics, Add-On Chat Recording Add On Zoom Integration¹⁾ Add On Genesys¹⁾ Add On Ring Central¹⁾ ¹⁾ The field Integration User is opened with the entry Azure AD. Add On Dynamics Additional license AI Policy Engine
	Priority	The priority defines which rules are supposed to apply for users who have been assigned individual user rules as well as differing group rules. Click in the field Priority. Enter a value for the priority. The default value is 1 (highest priority).

Cancel group configuration
Click on the icon to discard the entries of the group configuration.
Click on the button Save to save the entries.
Click on the button Delete Group to delete the group from the group configuration.
Confirm the deletion of the combination of the group:
− Click on the button Yes to delete the group.
− Click on the button No to cancel the process of deleting the group.

Description of the options for the group configuration

Only already created rules can be selected. For information about the creation of rules see Tab Rules.

Further information

Regional storage