Detail view
The detail view offers an in-depth insight into the individual recording and their metadata. Here, users can call up, edit, and analyze detailed information about each recording. Functions to manage detail views and to ensure data integrity are also included.
Caption | Icon and description | Description |
1 | Transcript | Transcript of the recording content in text, see Tab Transcript. |
2 | Display maximized view of Transcript | Maximizes the view of the transcript for in-detail display, see Tab Transcript. |
3 | Policy | Displays the analysis results of the AI policy engine, see Tab Policy |
4 | Quality Managment | For an overview of the scorecards applied of the active policies, see Tab Quality Management. |
5 | Category | Overview of the categories that are contained in the recording, see Tab Category. |
6 | Keywords | Overview of the keywords that are contained in the recording, see Tab Keywords. |
7 | Notes | Adding and displaying notes, see Tab Notes |
8 | Fields | Display of user-defined fields for controlling notifications, task tracking and retention times, customizable depending on read and write rights, see Tab Fields. |
9 | TTL | Delete recordings or save them in the conversation safe, see Tab TTL (retention period). |
10 | Metadata | Metadata of the recording such as IDs and recording owner name, see Tab Metadata. |