Display report in list view
Conversation details
This group contains information about the basic details of the communication as well as information about the participants. It includes data such as date, start time, duration, participants and UserID/UserLogin. You are provided with an overview of the structured data contained in the communication recordings and allows you to take a detailed look at the calls and their participants.
![List view - Conversation details](../Images/png/2580037771__en-US__Web.png)
Column | Description | |
Conversation Type | The deployed conversation type is displayed as icon, see Conversation type. The following system information is displayed:
| |
Header | Header of the conversation, see Detail view tab Metadata. | |
Date | Date when the conversation took place. The date is displayed in the date format TT.MM.YYYY, see Detail view tab Metadata. | |
Start Time | Start time of the conversation. The time is displayed in 12 hours for AM and PM, see Detail view tab Metadata. | |
Duration | Duration of the conversation. The time format 00:00:00 for hours, minutes, and seconds is used, see Detail view tab Metadata. | |
Attendees | Number and user ID of the attendees, see Detail view tab Metadata. | |
User ID | Unambiguous ID of the user who started the conversation, see Detail view tab Metadata. | |
User Login | User login of the user who started the conversation, see Detail view tab Metadata. | |
Conversation ID | Unambiguous ID of the conversation, see Detail view tab Metadata. | |
Media | Deployed media type as icon, see Tile view. The following system information is displayed:
| |
Transcript | Value indicating whether a transcript is available. The following system information is displayed:
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Conversation details with errors and losses
This group contains information about the basic details of the communication as well as information about the participants. It includes data such as date, start time, duration, participants and UserID/UserLogin. You are provided with an overview of the structured data contained in the communication recordings and allows you to take a detailed look at the calls and their participants.
Additional columns | Description | ||
Not Exported, see Audit logs. | Size/MB | Size of the conversations which have not been exported in megabyte. | |
Error: Not Exported | Losses and errors. The following system information is displayed:
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Error description | Detailed description of the export error, if available. The following system information is displayed:
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Not Imported, see Audit logs. | Size/MB | Size of the conversations which have not been imported in megabyte. | |
Not Imported Error | Losses and errors. The following system information is displayed: empty = no error | ||
Error Description | Detailed description of the import error, if available. The following system information is displayed:
| ||
Policy compared, see Analytics reports. | Hits | Number of how often the selected policy applies, see Detail view tab Policy. | |
Category compared, see Analytics reports. | Hits | Number of how often the selected category applies, see Detail view tab Category. |
User and scenario details
This group provides information about the users and scenarios of the conversations. Among those are user IDs, user logins, scenario IDs and group memberships.
![List view - User and scenario details](../Images/png/2580040459__en-US__Web.png)
Columns List view | Description | |
Conversation Type | The deployed conversation type is displayed as icon, see Conversation type. The following system information is displayed:
| |
Loss Type | Overview of which section of the conversation has not been recorded. The following system information is displayed:
| |
Recorded | Value indicating whether the conversation has been recorded. The following system information is displayed:
| |
Header | Header of the conversation, see Detail view tab Metadata. | |
Date | Date when the conversation took place. The date is displayed in the date format TT.MM.YYYY, see Detail view tab Metadata. | |
Start | Start time of the conversation. The time is displayed in 12 hours for AM and PM, see Detail view tab Metadata. | |
Duration | Duration of the conversation. The time format 00:00:00 for hours, minutes, and seconds is used, see Detail view tab Metadata. | |
Error | Description why the conversation has not been recorded. | |
Participants | Number and user ID of the participants, see Detail view tab Metadata. | |
User ID | Unambiguous ID of the user who started the conversation, see Detail view tab Metadata. | |
User Login | User login of the user who started the conversation, see Detail view tab Metadata. | |
Conversation ID | Unambiguous ID of the conversation, see Detail view tab Metadata. | |
BotApp ID | Bot cluster that has received the invitation to join this call. | |
Call ID | MS Teams ID of the bot call. | |
Scenario ID | MS Teams ID of the entire call scenario, see Detail view tab Metadata. | |
Tenant ID | Unambiguous ID of the tenant, see Detail view tab Metadata. |
Audit Logs
This group provides you with information about audit logs and log details that are used to monitor events and activities related to the communication recordings, see Audit events to create an audit log.
![List view - Audit log](../Images/png/2580045835__en-US__Web.png)
Columns List view | Description | |
Date | Date and time when the audit log was requested. The time is displayed in 12 hours for AM and PM. The date is displayed in the date format TT.MM.YYYY, see Detail view tab Metadata. | |
User Login | User login of the user who requested the audit log, see Detail view tab Metadata. | |
Title | Identification of the audit event, see Audit events to create an audit log. | |
Text | User login of all participants, the content of the audit log, and the start time and date. The date is displayed in the date format TT.MM.YYYY. The time is displayed in 12 hours for AM and PM, see Detail view tab Metadata. | |
IdType | ID type of the purpose of the audit log. The following system information is displayed:
| |
DataID | Unambiguous ID of the conversation, see Detail view tab Metadata. | |
Scenario ID | MS Teams ID of the entire call scenario, see Detail view tab Metadata. | |
Group | Monitored data group, see Audit events to create an audit log. The following system information is displayed:
| |
Type |
Deployed widget type, see Widget and view options. | |
Key |
Key to identify the audit log. | |
User ID | Unambiguous ID of the user who started the conversation, see Detail view tab Metadata. | |
details | Details depending on the viewed parameter of the audit log. |