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General information
Introduction
Start application
Tab Recording
	● Recording details and metadata
		− Visualization of the recording − Video recording and screen sharing − Detail view
			− Tab Transcript − Tab Policy − Tab Category − Tab Keywords − Tab Notes − Tab Fields − Tab TTL (retention period) − Tab Metadata
	− Recording management
		● Tile view ● List view ● Search recordings ● Filter settings ● Bulk operation
	− Live call control and recording
		● Live conversation view	▫ Download transcription as XLSX file ▫ Manual adjustment of transcript language ▫ Translate transcript ▫ AI Assistant ▫ Search for content in the transcript
			▫ Record current conversation ▫ Call control via DTMF-signals and PSTN-announcement-management
		● Conversation safe (tab Recording)
			▫ Save recordings in conversation safe ▫ Remove recordings from conversation safe
		− Detail view of archived recordings
			▫ Display archived conversations ▫ Restore archived conversations with restore request ▫ Restore archived conversations with restore approval
Tab Dashboard
	● Create additional dashboards ● Create report
		− KPI
			▫ Recording ▫ Audit logs
			° Audit events to create an audit log
			▫ Analytics reports ▫ Wallboard
		− Selected User − Widget and view options
			▫ Further options for alarm configuration
		− Conversation type − Value Type − Time format
	● Change mode - arrange widgets ● Edit widget
		− Change report and display − Delete report − Display maximized widgets − Display and export report in list view
Tab AI Policies
	● Configure policies ● Configure policy rules ● Configure pattern recognition ● Configure adherence phrases ● Categories Display conversation safe
Tab Settings
	● Navigation
		− Upload
			▫ Upload file - language option Video Indexer ▫ Upload file - Language Speech To Text
		− User configuration
			▫ Tab Categories (User configuration)
	● Tooltip ● Display settings ● Switch recording ● Analytics Settings
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See also