Tab Patterns

Add and edit patterns by means of fragments (e. g. a bank account number) or regular expressions (e. g. an email address firstname.lastname@domain).

Tab Patterns

Legend

Option / Function

Description

1

Menu

Use following functions to create, edit or delete a Pattern.

2

Table

The table is divided into two sections:

  • Pattern Templates: Patterns preconfigured by ASC.
  • Custom Patterns: Patterns configured by the customer.

The following content is displayed in columns:

  • Name: Shows the name of the Pattern.
  • Description: Shows the description of the Pattern.
  • Content: Shows the configuration of the Pattern.

Description of the table functions

Close

Collapse sections

Open

Expand sections

Description of the functionality bars

Live call view

NOTICE! Dynamic display on tab Recording.

Current calls in real time.

Conversation Safe

NOTICE! Dynamic display on tab Recording.

Saving and managing recordings with adjusted retention time

Open help

Opens the online help, see Open Help.

Refresh view

Refreshes the view of the current tab.

Close

NOTICE! Dynamic display on tab Settings.

Return to the main settings tab.