Edit AI Adherence Phrase

  1. Select the AI Adherence phrase to be edited.
  2. Click on the button Edit phrase.
  3. The following window is displayed:
Edit AI Adherence phrase

Legend

Option / function

Description

1

Name

  1. In the Name field, enter a unique name for the new AI Adherence phrase that does not already exist..

NOTICE! When saving the AI Adherence phrase, an error message is issued if the name is already used for another AI Adherence phrase.

2

Description

Entering a description is optional.

  1. In the field Description, enter additional details and information about the field of application.

3

Phrase

Define the exact phrase or statement to be recognized in conversations.

4

Related phrases

Give alternative wordings that make the same point.

  1. Click Add to add a new related phrase.
    Click Delete all to delete all entries.
    Click on symbol to delete one entry.

5

Unrelated Phrases

Define phrases that sound similar but are not relevant to minimize false alarms.

  1. Click Add to add a new unrelated phrase.
    Click Delete all to delete all entries.
    Click on symbol to delete one entry.

NOTICE! Semantic analysis allows you to capture different wordings that have the same meaning. This improves the flexibility of conversations while maintaining the core message.

  1. Click on the button Save to save the settings.
    Click on the button Cancel to discard the settings.