Edit AI Adherence Phrase
- Select the AI Adherence phrase to be edited.
- Click on the button
Edit phrase.
- The following window is displayed:
Legend | Option / function | Description |
1 | Name |
When saving the AI Adherence phrase, an error message is issued if the name is already used for another AI Adherence phrase. |
2 | Description | Entering a description is optional.
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3 | Phrase | Define the exact phrase or statement to be recognized in conversations. |
4 | Related phrases | Give alternative wordings that make the same point.
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5 | Unrelated Phrases | Define phrases that sound similar but are not relevant to minimize false alarms.
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Semantic analysis allows you to capture different wordings that have the same meaning. This improves the flexibility of conversations while maintaining the core message.
- Click on the button Save to save the settings.
Click on the button Cancel to discard the settings.