Add AI Adherence Phrase
You can use this function to add new AI Adherence phrases. This is useful for capturing phrases that are required by law, for example, such as information obligations or declarations of consent.
- Click on the button
Add phrase.
Legend | Option / function | Description |
1 | Name |
When saving the AI Adherence phrase, an error message is issued if the name is already used for another AI Adherence phrase. |
2 | Description |
|
3 | Phrase | Define the exact phrase or statement to be recognized in conversations. |
4 | Related phrases | Give alternative wordings that make the same point.
|
5 | Unrelated Phrases | Define phrases that sound similar but are not relevant to minimize false alarms.
|
Semantic analysis allows you to capture different wordings that have the same meaning. This improves the flexibility of conversations while maintaining the core message.
- Click on the button Save to save the settings.
Click on the button Cancel to discard the settings.