Tab Trigger Types
Trigger Types define which content or features are to be recognized in a recording. Each configuration represents a single condition that can later be used in a policy rule
Trigger Types
- Adherence phrases, see Tab Adherence Phrases
- AI Adherence phrases, see Tab AI Adherence Phrases
- AI Questions, see Tab AI Questions
- Categories, see Tab Categories
- Patterns, see Tab Patterns
Description of the functionality bars
| Live call view | Dynamic display on tab Recording. Current calls in real time. |
| Conversation Safe | Dynamic display on tab Recording. Saving and managing recordings with adjusted retention time |
| Open help | Opens the online help, see Open Help. |
| Refresh view | Refreshes the view of the current tab. |
| Close | Dynamic display on tab Settings. Return to the main settings tab. |
